Terms of Use

Introduction:

These Terms of Use constitute a legally binding agreement between you (“User”, “you”) and SimYak company as SimYak (“SimYak”, “we”, “our”, “us”), governing your access to and use of simyak.com, our applications, and related services, including the purchase and use of eSIM connectivity products.

By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use SimYak services.

By using simyak.com, you confirm that:

• The information you provide is accurate and complete

• You will comply with these Terms and applicable laws

2. Services Provided

SimYak provides digital mobile connectivity services through eSIM technology, including:

• Sale and activation of prepaid data plans

• Access to mobile networks through partner telecommunications providers

• Customer support and service management

Service availability depends on device compatibility, network coverage, and destination.

3. eSIM Requirements and Activation

Use of SimYak services requires:

• A compatible eSIM-enabled device

• Correct installation and activation of the eSIM profile

• Compliance with technical instructions provided during setup

Users are responsible for ensuring device compatibility and correct configuration.

Connectivity performance depends on third-party mobile operators and local network conditions.

4. eSIM Usage Rules

Users agree to use eSIM services:

• Only for lawful purposes

• In accordance with applicable telecommunications regulations

• Without interfering with networks or system integrity

SimYak does not guarantee uninterrupted connectivity due to factors beyond its control, including coverage limitations, device settings, or third-party operator issues.

5. Purchases and Payments

All eSIM plans are prepaid unless otherwise specified.

By placing an order, you agree that:

• Prices are shown before payment

• Payment must be completed before service delivery

• Taxes may apply depending on your location

• Delivery occurs electronically via digital activation

Orders cannot be shipped physically.

6. Fair Use and Network Limitations

Certain plans may be subject to fair usage policies or network management measures applied by telecommunications providers to ensure service stability and quality.

Speed, latency, and availability may vary depending on:

• Local infrastructure

• Device configuration

• Network congestion

• Geographic location

7. User Responsibilities and Acceptable Use

Users agree to:

• Use the website and services lawfully and responsibly

• Provide truthful and accurate information

• Protect account credentials and prevent unauthorized access

• Respect intellectual property and third-party rights

Users must not:

• Use services for illegal, fraudulent, or harmful activities

• Attempt unauthorized access to systems or data

• Distribute malicious software or harmful content

• Interfere with website security or network operations

• Resell services without authorization

SimYak reserves the right to suspend access or restrict services if misuse or violations occur.

8. Intellectual Property

All content on simyak.com, including branding, design, software, text, and graphics, is owned or licensed by SimYak and protected by intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited.

9. Third-Party Providers

SimYak relies on third-party providers for:

• Telecommunications connectivity

• Payment processing

• Hosting and infrastructure

• Analytics and security

SimYak is not responsible for interruptions or limitations caused by third-party providers beyond its control.

10. Service Availability

SimYak does not guarantee continuous or error-free service.

Connectivity may be affected by:

• Network coverage

• Device compatibility

• Maintenance operations

• Regulatory restrictions

• Technical failures

11. Limitation of Liability

To the extent permitted by law, SimYak shall not be liable for:

• Indirect or consequential damages

• Loss of profits, revenue, or business opportunities

• Service interruptions caused by third-party networks

• Technical issues beyond its control

SimYak’s total liability shall not exceed the amount paid for the affected service.

12. Suspension and Termination

SimYak may suspend or terminate services if:

• These Terms are violated

• Fraud or misuse is detected

• Required by law or regulatory authorities

Users may discontinue use at any time.

13. Privacy and Data Protection

Personal data is processed in accordance with:

• Applicable United States federal and state privacy laws

• The General Data Protection Regulation (EU) 2016/679 (GDPR) for users located in the European Economic Area

• The UK GDPR and Data Protection Act 2018 for users located in the United Kingdom

• The California Consumer Privacy Act (CCPA/CPRA) for California residents

• Other applicable data-protection laws in the jurisdictions where users reside

For full details, please refer to the SimYak Privacy Policy.

14. Modifications to the Terms

SimYak may update these Terms periodically. The latest version will always be available on simyak.com.

Continued use of services after updates constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles, except where mandatory consumer protection laws of the user’s country of residence apply.

Any disputes arising out of or relating to these Terms shall be resolved in the state or federal courts located in Wyoming, United States, except where mandatory local consumer protection rules give the user the right to bring proceedings in their place of residence.

16. Contact

For questions regarding these Terms or any other questions, please visit our Contact Us page or email us at support@simyak.com.